Trust Anonymity and privacy
No anonymity, no honest answer.
People only say what they actually think when it cannot be traced back to them. That is why anonymity is part of the platform's design, not a promise made afterwards.
- IdentityRandom code
- StorageWithin the EU
- IP addressesDeleted after the session
- ReportingMinimum of 8 per segment
Anonymity 3 safeguards
Nobody sees who wrote what, not even us.
Anonymity is the precondition for answering honestly. This is how it is arranged, from the first click to the report.
- 01
Anonymous from the first click
The system gives every participant a random code. There is no login and no name: we do not know who anyone is, only what each code did. That lets us recognise patterns per segment without knowing anyone.
Random code - 02
Your data stays in the EU
All data is stored within the European Union. That keeps us compliant with the GDPR. We do not store any personal data about participants.
EU · GDPR - 03
No trace after the session
IP addresses are deleted automatically at the end of the session and never appear in any report. Breakdowns never drop below eight people; a question that produces smaller groups is left out of the reporting.
Minimum of 8 per segment
In practice What participants leave behind
What a participant does and does not leave behind
| What we do not record | What we do record |
|---|---|
| Participants' names, email addresses or job titles | One random code per participant |
| Who wrote which message | What each code wrote and how it was voted on |
| IP addresses after the session has ended | One cookie on the device, needed to make the session work |
| Breakdowns of fewer than eight people | Answers per segment, from eight people upwards |
Would you like to receive our documents or do you have a specific question?
Questions about privacy
Need the details for your privacy officer or works council? Request our documents and we will send them over.
Is anonymity guaranteed?
Yes. Every participant gets a random code instead of a name. Nobody can trace a message back to a person, not even us. Reporting per segment only happens for groups of at least eight people.
How does Upvoice handle privacy and data security?
Upvoice stores no personal data. Every participant gets a random code; a single functional cookie keeps the session together.
Can my manager see what I wrote?
No. Nobody sees who wrote what: not other participants, not the client and not us either. Messages are kept separate from names and job titles.
Will we get a data processing agreement?
Yes. We send the data processing agreement, the privacy statement and our terms on request, so your privacy officer can review them in advance.
Ask one question of everyone it concerns
In a demo you see Upvoice with your own question: what you ask, who you invite and what you'll have at the end.